Shipping
Free shipping on orders over €50.00 anywhere in the EU or Northern Ireland. EU and Northern Ireland orders under €50 will be charged a flat shipping fee of €9.00.
Express shipping is available on all EU and Northern Ireland orders for a flat shipping fee of €15.00.
International shipping to countries outside the EU is available for a flat shipping fee of €20.00.
All goods ship from within the EU. Customers in countries outside the EU will be responsible for any duties or additional VAT assessed.
Made in Crecora is not responsible for any packages that are lost or stolen once they have been marked delivered by the carrier.
Frequently asked questions...
How quickly will I receive my order?
All orders will be dispatched within 24-48 hours from your purchase date and time.
Most packages are delivered within five business days of their dispatch.
We are based in a rural community and want to support our local post office. Because of this, all packages will be shipped via An Post.
Once your order is dispatched, you will receive an email from us.
Please note that order processing and delivery may take longer during busy periods such as Christmas.
Do I have to sign for my order?
If you have opted for Express (Next Working Day) Delivery, you will need to sign for your package.
What should I do if I haven't received my order, or if I have a problem with my order?
Please allow 1-5 days from order dispatch confirmation to receive an order.
If your parcel hasn't arrived after this time period please contact us by email at studio@crecora.com.
If you have a problem with your order, please contact us by email at studio@crecora.com.
Is my order subject to duty payments and customs?
Products delivered to destinations outside the EU may be subject to taxes, fees, levies or other charges, which are imposed by local legislation.
The recipient of the products is responsible for all customs formalities for their export and import and will be required to pay any additional charges, including import duty, formal customs entry, taxes, levies and other charges.
Please note that it is the recipient of the goods, not the person who ordered them, who will receive a separate request for payment of these charges from the appropriate authority if they apply.
If you're ordering products to be delivered to someone else, please make sure they are aware they will be responsible for any additional charges.
Unfortunately, we have no control over these charges and cannot predict what they may be, so we are unable to offer any assistance on these processes. We advise that you check the import charges applicable in any country before ordering products to be delivered there.
All goods ship from within
the EU. Customers in countries outside the EU will be
responsible for any duties or additional VAT assessed.